1. When the user gets an error message on login or has problems accessing a particular folder. That is the IMAP returns an error message.

it is necessary to carry out the following operation on imap.ictp.it

• login via ssh as as root:

      ssh root@imap
  

• su to user cyrus:

      su - cyrus
  

• Run the tool to fix the mailboxes of the user (PLEASE DO NOT RUN THIS TOOL WITHOUT SPECIFYING A mailbox (user/<loginname>):

        /usr/lib/cyrus/ictp-imapd/ictp_reconstruct -r -i  user/<loginname>
  
    Wait until it finishes
  

• exit from user cyrus and from the root account:

     exit; exit
  

1. All mailbox issues apart from quota are fixed by running the tool:

      /usr/lib/cyrus/ictp-imapd/ictp_reconstruct -r -i  user/<loginname>
   

2. All users have a default quota of 2GB. For some users sabrina, krs, alvi, giorgi their quota are unlimited as they already had over 2GB of e-mails.. quota issues may be detected from the log files /var/log/mail/info