To request assistance via email, please write to one of the below addresses, providing as much relevant information as possible so that we can help you quickly.

Generic address (can be used for all requests)

helpdesk@rt.ictp.it 

Multimedia equipment, Video conferencing 

audio-video-conf@rt.ictp.it 

Phone system

phonefax@rt.ictp.it 

High Performance Computing

cluster@rt.ictp.it 

Printers (malfunctions, paper jams, ...)

printers@rt.ictp.it 

Hardware (malfunctions, relocations)

hardware@rt.ictp.it

Software 

software@rt.ictp.it

Accounts (expiration dates, disk quota, ...) 

accounts@rt.ictp.it

Email (suspected spam, quota, ...) 

 email@rt.ictp.it

Cluster Computing 

 cluster@rt.ictp.it

Network 

network@rt.ictp.it

FABS/SAP 

fabs@rt.ictp.it 

Housing Application

app-housing@rt.ictp.it 

SIS Application 

app-sis@rt.ictp.it 

TA Application

app-ta@rt.ictp.it 

Other Administrative Applications (Travel,Associates, ...) 

app-other@rt.ictp.it